Below Are A Few Commonly Asked Questions & Answers
You can upload your image/file on our custom patch page on the website or email it directly to us at email@example.com
Yes you can, we can use your sketch to create a patch. Please provide the colour details along with your sketch.
No we don’t have a minimum order quantity, we will produce one patch if that is all you need. For any orders of under 6 patches there is an additional one off artwork set up fee of $25.00
We can make patches to approximately 40cms x 35cms depending on the shape of the patch.
Your order will take up to 10 days to be produced, if you have a specific date you need them by, please let us know and we will do our best to meet your timeframes.
We ship our custom made patches via tracked Courierpost satchels, If you have a rural delivery address your patches will be sent via NZ Post rural delivery. Make your own text patches are sent via NZ Post standard mail system.
For custom made patches – once you receive your quote and have all the details, you can confirm your order via email. For make your own text patches all orders are made via the website order form.
We will accept most file types. High quality JPG, PDF & CDR files are preferred.
As all our patches are custom made to your specific requirements, there is no standard size as such. Our most popular sizes are 8-10cms wide.
Our prices are all based on the size of the patch, the quantity and the coverage of the patch. We also need to view the design before we can give you an exact price.
We accept direct credit and credit card payments. There is a non-refundable deposit of 50% of the value of one custom patch or $25 incl GST, whichever is greater, this is payable before we can make your draft patch.
They will not look exactly like the artwork you provide, as we aim the replicate as close as we can. The smaller the patch the more detail you will lose.
It is best to keep less than 12 colours in your patch.
We will match the colours the best we can to your artwork. We can sometimes match PMS colours. If you know the Madeira thread colours then that is perfect please provide them. Otherwise if you are after specific colours you can purchase a thread colour chart from us for your reference at $10.00 each incl postage.
Lettering should be no less than 5mm high, otherwise it will most likely be illegible.
Yes you can, but the smaller the patch the more detail you will lose. If you have the time a woven patch is great for detailed patches. However there is a minimum order quantity of 100.
Generally we wouldn’t recommend that the patches be less than 5-6cm. Otherwise you will compromise the quality of the patch.
We will always email you a photo of your first patch for you to approve before we go ahead with the rest.
Yes, that is fine, please send us through a good clear photograph of the patch.
Plain, iron on, or Velcro backings are available.
There are instructions on applying your patch on the notes section of our facebook page.
Patches are pretty robust, but it is best if you don’t iron them, cut them or bleach them.
Yes you can for no additional charge, please make us aware of this at the time of ordering.
Embroidery coverage refers to how much of the patch is covered by embroidery. A 75% coverage will have the fabric background of the patch showing with the detail embroidered. The 100% coverage patch will be completely embroidered with no fabric background showing at all.